Hi there 👋 I'm

Ramalingam
Dushyanth

Senior Solution Architect | Practice Head | AI Engineer

Hyperautomation (RPA + GenAI) Strategy • Founder of @aisensei_my

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Dushyanth Ramalingam

Get to know me

About Me

A 15+ year technology leader and Senior Solution Architect, progressing from hands-on engineering to leading global Hyperautomation practices. I bridge complex business goals with cutting-edge AI and RPA solutions.

Established & grew a COE of 50+ professionals, delivered USD $4M+ in verified cost savings, and now architecting "Agentic" workflows combining RPA with Generative AI (RAG). Platform-agnostic automation expertise across UiPath, Power Platform, and Python.

Born 23 Jan 1992
From Kandy, Sri Lanka
Based in Kuala Lumpur, Malaysia
Email ddrdushy@yahoo.com
15+ Years Experience
100+ Processes Automated
20+ Clients Served
$4M+ Cost Savings Delivered

My Journey

Experience & Education

Nov 2023 — Present

Practice Head - Automation

Symprio Malaysia

  • Lead the Automation Practice, directing global strategy and delivery for 20+ clients across Asia, the Middle East, and the US
  • Manage a 6+ member team, overseeing the full project lifecycle for both advanced RPA and custom AI development projects (including local RAG systems)
  • Personally drive solution design, MVP creation, consulting, and training for all major automation initiatives
  • Partner with senior business and IT stakeholders to align automation initiatives with digital transformation goals
Jun 2024 — Jun 2025

RPA Project Manager

Generali Malaysia Malaysia

  • Led key RPA projects within the insurance domain, improving process efficiency and team alignment
  • Spearheaded multiple RPA initiatives, leveraging prior development and architecture experience
  • Worked cross-functionally with operations, IT and change-management teams to streamline key business processes
  • Fostered team cohesion and elevated automation maturity by mentoring developers and business stakeholders
Jan 2020 — Nov 2023

Automation Solution Architect

Symprio Malaysia

  • Architected and delivered enterprise-scale automation solutions, helping to build and scale the company's Automation Centre of Excellence (CoE)
  • Established and refined governance, operating models, and delivery frameworks for sustainable, large-scale automation
  • Partnered with senior business and IT stakeholders to align automation initiatives with digital transformation goals
Jun 2017 — Dec 2019

RPA Engineer

KGiSL GSS India & Malaysia

  • Functioned in a hybrid Business Analyst, Solution Architect, and Developer role to deliver and oversee 100+ automated processes
  • Architected and implemented a scalable, foundational RPA framework for a key insurance client, still in use today
  • Transitioned to Pre-sales Engineer, supporting the sales team across diverse domains (BFSI, logistics, aviation)
  • Conducted formal UiPath developer training for a major aviation company, receiving excellent feedback
2017

JavaScript Developer

KGISL IAS India

  • Owned end-to-end product development for a Queue Management System (QMS), built from scratch in 3 months
  • Integrated a custom Slack bot with the QMS to provide automated answers
  • Managed all deployment (DevOps), maintenance, and end-user training for the system rollout
Jan 2012 — 2016

Linux Administrator

Caliber Interconnect Solutions Pvt Ltd India

  • Managed the complete IT infrastructure for a 250-employee organization
  • Deployed, configured, and maintained all in-house core services including Mail, FTP, and Chat servers
  • Implemented and managed the organization-wide firewall to secure the network perimeter
  • Developed custom shell scripts for server monitoring, protection, and automated alarming systems

What I bring

Skills & Expertise

Primary

UiPath RPA Power Platform Python Solution Architecture Generative AI / RAG

Technical

JavaScript Node.js SQL MongoDB Git / CI Shell Scripting PHP VBA Java Web Services Chatbot OpenCV

Tools

Zapier n8n Abbyy Adobe Photoshop Adobe After Effects PfSense Linux Data Science

Soft Skills

Communication Leadership Client Relations Business Process Improvement Training & Mentoring

My Work

Projects

2017–2018

Insurance Automation Suite

Insurance Company — Malaysia

11 end-to-end automations including outpatient registration, health claims approval, MiCARE registration, letter issuance, claim extraction, GIRO accounts, petrol claims, staff claims, finance receipting, mobile API, and ESOA bot.

UiPathRPABFSI
2018

Solution Design & Project Management

Medical Supply Chain Company — Malaysia

End-to-end solution design and project management for supply chain automation processes.

Solution DesignHealthcare
2019

Inward Claims Process

Insurance Company — Malaysia

Automation of inward claims processing workflows for improved efficiency and accuracy.

UiPathInsurance
2020

Solution Design & Project Delivery

Bank — Malaysia

Full lifecycle solution design and delivery of RPA solutions for banking operations.

Solution DesignBanking
2020

Solution Design & Development

JPA — Malaysia

Designed and developed automation solutions for government agency processes.

UiPathGovernment
2021

Solution Design

Averis — Malaysia

Designed RPA solutions for business process optimization and automation roadmap.

Solution DesignRPA
2022

Solution Design & Project Delivery

Seek Asia — Malaysia

End-to-end solution design and project delivery for recruitment platform automation.

Solution DesignRecruitment
2019

Pre-sales & Solution Design

Hong Leong Bank — Malaysia

Led pre-sales engagement and solution design for banking automation initiatives.

Pre-salesBanking
2019

Pre-sales & POC

Swagelok — Malaysia

Conducted pre-sales demonstrations and proof of concept for manufacturing automation.

Pre-salesManufacturing
2019

Pre-sales & POC

The Pacific Insurance — Malaysia

Led proof of concept for insurance process automation and demonstrated ROI potential.

Pre-salesInsurance
2020

Pre-sales

IOI Malaysia

Pre-sales engagement for RPA opportunities in palm oil and property industries.

Pre-salesConglomerate
2022

Process Assessment & Feasibility Check

Bank Muamalat — Malaysia

Assessed banking processes for RPA feasibility and created automation roadmap.

AssessmentBanking
2020

UiPath Training (3 Days)

Malaysian Airlines

Conducted intensive 3-day UiPath RPA training for airline operations team.

TrainingAviation
2021

Training (Basic & Advanced)

Averis — Malaysia

Delivered comprehensive basic and advanced UiPath training programs for the automation team.

TrainingUiPath
2021

UiPath Training

JOS — Malaysia

Conducted UiPath development training for IT solutions company.

TrainingUiPath

Open Source

GitHub Repositories

TypeScript

creator_pasar

A platform that connects brands with the right micro-influencers, making collaborations simple, transparent, and results-focused.

AIMarketingMarketplace
C#

UiPath_Log_Viewer

Tool for displaying UiPath logs — a utility for RPA developers to debug and monitor automation workflows.

UiPathRPAC#
TypeScript

ainexus

AI-powered application built with TypeScript.

AITypeScript
TypeScript

mistral_hackathon_26

Hackathon project built with Mistral AI — exploring cutting-edge AI capabilities.

AIHackathonTypeScript
Python

Tamil_songs_ai

AI-powered Tamil songs project leveraging Python and machine learning.

AIPythonMusic
JavaScript

fbChatBotBoilerplate

Facebook Messenger chatbot boilerplate for quickly building conversational bots.

ChatbotFacebookNode.js

Watch me speak

Talks & Presentations

Subscribe to my YouTube Channel — AI Sensei

Let's connect

Contact Me

Address

The Est, 58, Jalan Ang Seng, Brickfields,
50470 Kuala Lumpur, Malaysia

Phone

+6017 275 0818

Email

ddrdushy@yahoo.com
dushy2009@gmail.com